Can’t load a photo or video on my iPhone Mobile. Here is a simple guide on how to fix “An error occurred while loading a higher quality version.” Do you see the message “An Error Occurred While Loading a Higher Quality Version of This” when you try to open a photo or video on your iPhone? Let’s find out why iPhones give this error and what we can do to fix it.
The iPhone is a powerful device that uses modern technology to take photos and videos with high quality. Often due to other technical issues on the iPhone, the photos and the videos that it has captured cannot be displayed in their original resolutions. If there are bugs in the iOS version, the videos might not play in the best resolution possible. It often leads to the error I just mentioned.
Reasons Why iOS Fails to Load Higher Quality of Photo or Video?
Most iPhone users prefer to save their photos and videos in the highest quality to the cloud backup. They save the videos on their device with the best resolution possible. So they can save space on the iPhone, they do this. Also, if the camera settings are broken, iOS might not be able to load images and videos in the best quality for preview.
This error can happen if the user has copied photos or videos from another device to the iPhone. Most of the time, the copying process wasn’t done right or was stopped in the middle, which corrupted the files. All of these things make to the “An Error Occurred While Loading a Higher Quality Version of This” issue on the iPhone.
Best Ways to Fix Unable to Load Video or Photo on iPhone
Let me go over the different ways you can fix “An Error Occurred While Loading a Higher Quality Version of this Video” on your iPhone.
1. Update to the latest version of iOS
No matter if you are using the public beta of iOS or the private beta, you should always install the latest version of iOS. This will make sure you are always fixing bugs and other technical issues with the iPhone.
1. Start the app for settings.
2. Tap General next.
3. Tap Software Update next.
4. The device will start looking for a new update.
5. If there is an update, the build will show up and tell you to download it.
6. Tap on Download and Install to start installing the update.
Once you fix the bug, videos and images on your iPhone should load quickly and in the best video.
2. Restart the iPhone
If this error message comes up out of the blue, try restarting your iPhone. This trick always works to fix the iPhone when it gets stuck.
1. Press the iPhone’s side button.
2. The screen will show “Slide to Power Off.” Follow the directions.
3. The iPhone is going to switch off. Wait a minute or two.
4. Press the side button once more to turn on the iPhone.
5. Play the videos and view at the images. They should now open at the highest resolution for each.
3. Disable and Re-enable iCloud Photos Sync
If you’ve saved high-resolution photos to iCloud, it’s due that network images won’t let you get them in their best quality. In this case, the error can be fixed by turning off and on the photos’ sync with iCloud.
1. Start the app for settings.
2. Then tap on Apple ID.
3. Tap on iCloud after you find it.
4. Tap Photos next.
5. Disable the iCloud Photos option there.
6. Then tap the same switch again right away to enable on backup for iCloud Photos.
7. I would suggest restarting the iPhone and then seeing if the photos can be looked at in high quality and without error messages.
4. Add and Remove the Problematic Video from Favorites
Even though it sounds silly, this trick has helped a few iPhone users. Just add the video that is throwing you the “Error Occurred while Loading a Higher Quality Version” message to your favourites. Then remove that video right away out of your favourites.
1. Open the app for photos.
2. Find the video that’s giving you the error.
3. Tap the heart to add it to your list of favourites.
4. Now, tap the heart icon again in a few seconds to remove that video from the list of favourites.
5. Now try to play the video, and you shouldn’t see any error messages.
5. Tweak the Multimedia Modules via Editing
When you try to access a video or picture file and preview at it, the iOS may not respond quickly. This is what I say when you try to open a very large, high-quality file. IOS itself is very responsive, but videos and images may not open if you have other tasks that use a lot of resources open or if your battery is low.
The photo or video’s multimedia parts get messed up. photo again, or you can try the trick I explain below.
1. Open the app for photos.
2. Access the photo or video in question that won’t open.
3. If you tap the Edit button, the editing console will open.
4. Make a few small changes and then close the edit interface.
5. Tap Edit once more, and you’ll see the Revert option.
6. Tap Revert to Original to confirm the change.
Now, try to open the video file, and it should run without any error messages.
6. Allow iOS to use Compatible Camera Format
If you want to see pictures in the best quality possible (JPEG) and preview videos in H.264, you’ll need to change the settings on your camera.
1. Go to the Settings app and tap on Camera.
2. Tap the Formats button.
3. Select the Most Compatible option under the Camera Capture tab.
7. Enable Smart HDR in Camera Settings
When smart-HDR is turned on in iOS, different exposures are put together into a single image with the best quality possible. You have to turn it on in order to see high-resolution images.
1. Open iOS’s Settings.
2. Tap the Camera when you find it.
3. Scroll down until you find Smart HDR. Tap the switch next to it to enable on the feature.
8. Set Video Resolution for Recording to 4K at 60 FPS
Change the video recording resolution to 4K at 60 FPS for high-quality video recording and playback. You can make these things in iOS’s camera settings.
1. Go to Camera in Settings on your iOS device.
2. Tap Video Record.
3. Select the 4K at 60FPS resolution. For a 4K 60 FPS video that is one minute long,
9. Reset the iPhone
Last but not least, if none of the above tricks help you get the best quality images and videos on your iPhone, it’s time to reset your iPhone. This will remove all the settings and make the device look like it did when you first got it out of the box. You must first back up your device’s information to iCloud or iTunes.
To reset your iPhone back on,
1. Open the app for Settings.
2. Tap General next.
3. Tap Transfer or Reset iPhone next.
4. Tap on Reset now.
5. Select Reset All Settings from the menu.
6. When asked, type in the iPhone’s passcode.
After the reset process is done, the iPhone will restart. Get your backup, and then try to play your videos or view at your images. You should be able to see it as well as possible.
Final Words:
We all know that iPhones make high-quality pictures and videos. Fixing the “Error Occurred while Loading a Higher Quality Version of This” issue is important if you use your iPhone to fix HD videos and take photos with the highest resolution possible. So, I hope this guide will help you out. If you have any thoughts on How to Fix “An Error Occurred While Loading a Higher Quality Version of This” on iPhone, then feel free to drop in below comment box.
